1 - Platform Automation Overview
Platform automation overviewModule summary
2 - Business Rules
Introduction to business rulesAdditional business rule detailsModule summary
3 - Workflows
Introduction to workflowsBuilding workflowsAdvanced workflowModule summary
4 - Microsoft Flows
Introduction to Microsoft FlowOther flow conceptsWorking with CDSBuilding approval flowsStarting from appsFlow deployment considerationsModule summary
5 - Business Process Flows
Introduction to business process flowsConfigure business process flowsAdditional business process flows detailsModule summary
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.